Novaris works with commercial insurance and private pay. We verify your benefits and tell you what to expect to owe before your first day.
Most commercial health plans cover PHP and IOP when they are medically necessary, and federal parity law requires plans that cover mental health to cover it on terms comparable to medical care. What you pay depends on your plan's network rules, deductible, coinsurance, and out-of-pocket maximum. We check all of it before you start, so cost is never a surprise.
Commercial plans, including Blue Cross NC, Aetna, Cigna, UnitedHealthcare, and Humana
Out-of-network benefits, when your plan has them
Private pay, with payment plans when appropriate
We do not accept Medicare, Medicaid, or state-funded plans
Call and we can often assess you the same day, then recommend PHP, IOP, or another level of care.
The same therapists and prescribers follow your care from admission through discharge.
Small groups and a limited census, so you get real individual attention.
Before you finish, we help line up weekly therapy, psychiatric follow-up, and a written relapse prevention plan.
It depends on your specific plan, not just the insurance company. When we verify your benefits, we'll tell you whether we're in or out of network for you and what that means for your cost.
Usually, because IOP involves fewer hours of treatment each week. Your actual cost depends on your plan.
We'll tell you right away and explain your appeal options. You have the right to an internal appeal and, for most plans, an independent external review. If coverage is denied or not yet authorized, continuing treatment requires self-pay, which we refund if your plan later pays.
No. Your employer does not receive the details of your health claims. Your health information is protected under HIPAA.
No. Novaris works with commercial insurance and private pay. If you have Medicare or Medicaid, your plan's member services line can point you to participating programs.
Related: verify your benefits · PHP vs. IOP: how to choose · admissions
If you’re considering PHP or IOP, our admissions team can answer questions, explain options, and guide you through next steps.
